Frequently Asked Questions

Where does Vonos Clothing Boutique ship?

We currently ship to customers within the United States.

How long does order processing take?

Orders generally take 1–2 business days (Monday to Sunday) to process.

How long does shipping take?

Estimated carrier transit time is 3–7 business days (Monday to Saturday) after processing.

Is shipping free?

Yes. Standard shipping is currently free within our stated United States shipping area.

What time is the order cut-off?

Our order cut-off time is 3:00 PM Eastern Time.

Orders placed after the cut-off time may be processed on the following business day.

Which carriers do you use?

Depending on the order and destination, shipments may be handled by USPS, UPS, or FedEx.

Can I track my order?

Yes. When tracking information is available, it will be provided after the order has shipped.

What is your return period?

Eligible items may be returned within 30 calendar days of delivery.

Who pays for return shipping?

Unless otherwise agreed or required by applicable law, the customer is responsible for return shipping costs.

Is there a restocking fee?

No. We do not charge a standard restocking fee for eligible returns.

How long does a refund take?

After an eligible return is received and approved, the refund is generally processed within 10 days.

Your bank or payment provider may require additional time to post the refund to your account.

How do I request a return?

Phone: +13137070128
Email: info@vonosclothingboutique.com

Please include your order number and details about the item you want to return.

Can I cancel my order?

You may contact us to request cancellation before your order has been processed or shipped. Cancellation cannot be guaranteed once processing or shipment has begun.

How can I contact Vonos Clothing Boutique?